“Supposing is good, but finding out is better.” - Mark Twain
Hi, I'm Jackie. I'm a strategic, user-focused problem solver with almost 13 years of experience in UX Research and Design. I am highly collaborative and enjoy working cross-functionally to create the most holistic and intuitive user experiences. I thrive at picking apart complex problems and piecing them back together using research, insights, and asking the right questions. I'm looking for a role where I can dive in and do the work while guiding and mentoring those around me. Outside work, I spend most of my time chasing my toddler and dog around but enjoy baking, reading and organizing as well!
Learning Management - Curriculum Redesign
STRATEGY & BACKGROUND RESEARCH | DESIGN | CONCEPT VALIDATION
UX Advisory Community
Learning Management - Dashboard Designer
DISCOVERY RESEARCH | SURVEY | CONCEPT VALIDATION
aka The Design Partner Program Relaunch
Learning Management - Development Plans
DISCOVERY RESEARCH | STRATEGY & PROJECT MANAGEMENT | DESIGN
“I am delighted to write a recommendation for Jackie, who is an outstanding UX and product professional. As a Principal UX Designer at SumTotal, Jackie led the design partnership program, conducted incredibly detailed customer surveys, and bridged the gap between design and product teams. Jackie's extraordinary ability to present and walk through complex data has been invaluable in helping our product teams make informed decisions. Her contribution to our success has been nothing short of exceptional. Jackie's dedication, attention to detail, and exceptional communication skills make her an incredible asset to any team. I cannot recommend Jackie highly enough for any UX or product-related role, as she will undoubtedly make an immediate and significant impact on any project she works on.” — Raj, Principal Product Manager